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BACKUP AND DISASTER RECOVERY

Business backup and disaster recovery, with tested restores

Automatic copies of servers, NAS, PCs, email and websites, with the 3-2-1 rule and an off-site copy in an EU data centre. Plus scheduled restore tests, because a backup is only worth something if it restores.

3-2-1 rule Off-site copy in the EU Restore tests

AT A GLANCE

What the managed backup service offers

UreTech designs and manages company backups: office servers and NAS, PCs, Microsoft 365 or Google Workspace, websites and online shops, cloud servers. We apply the 3-2-1 rule, keep an off-site copy in an EU data centre and test restores to a schedule.

You receive a written disaster recovery plan: what gets restored, in what order, in what estimated time and who does what. It starts with a free check-up.

3-2-1

The 3-2-1 rule in five lines

  • 3 copies of your data: the original plus two backups.
  • 2 different media: for example the office NAS and cloud storage.
  • 1 off-site copy: if the office burns down or floods, the data is elsewhere.
  • The 3-2-1-1-0 variant adds one offline or immutable copy that ransomware cannot encrypt, and zero errors in verification.
  • We start from 3-2-1 and add the protected copy where data is critical.

What we back up

Everything that would stop the company if it disappeared.

Office servers and NAS

Shared files, business software databases, virtual machines.

PCs and laptops

Working folders of people who keep files on their own PC.

Microsoft 365 and Google Workspace

Email, OneDrive, SharePoint, Drive: Microsoft and Google keep the services running, but recovering data you deleted has time limits.

Websites and online shops

WordPress and WooCommerce files and databases, with more frequent copies in sales periods.

Cloud servers

VPS and data centre servers, with copies in a different place from the main server.

Business software and Odoo

Consistent database backups, taken before every upgrade.

RESTORE

Restore tests: how we do them

A backup that has never been restored is not a guarantee. So, on an agreed schedule (usually every three months), we restore part of the data to a separate environment, check that it is intact and measure how long it took.

The outcome goes into a report: date, what we restored, time taken, problems found. It is also the document to show a customer or auditor who asks how you protect your data.

RPO AND RTO

How much data you can lose, how long you can be down

Before choosing tools we agree two numbers with you:

  • RPO (how much data you can afford to lose): with a nightly backup, in the worst case you lose a day of work. If that is too much, we increase the frequency.
  • RTO (how quickly you must be back up): restoring a whole server from a remote copy can take hours; a local restore is faster. The plan says what to restore first.

We do not promise times we have not measured: the estimates in the plan come from restore tests on your own systems.

RANSOMWARE

Ransomware: why you need a copy the attack cannot reach

Ransomware encrypts everything it finds on the network, including the NAS and attached drives. If your only backup is there, it is lost along with the original. That is why we plan a disconnected or immutable copy for a set period, with credentials separate from the office ones.

If you have just been hit, contact us immediately: before paying or reinstalling, it is worth finding out what can be recovered. For prevention, read our golden rules of cybersecurity for SMEs.

NAS OR CLOUD

Is an office NAS enough?

Office NAS onlyNAS + EU cloud copy
Restoring one fileFastFast (from the NAS)
NAS failureData at riskRecovered from the cloud
Fire, theft, floodData lostRecovered from the cloud
RansomwareNAS often encrypted tooSeparate protected copy

The NAS remains useful as a first, fast-to-restore copy. On its own, though, it does not meet the 3-2-1 rule. The off-site copy goes to a data centre in the European Union, named in the quote.

How we set up backups

Four steps, then the service runs on its own and we check it.

1

Free check-up

What you back up today, where, how often, and whether restores work.

2

Written plan

What to back up, agreed RPO and RTO, where the copies go, monthly costs.

3

Activation

Backup configuration, first full copy, alerts on errors.

4

Test and handover

First test restore with you and delivery of the disaster recovery plan.

EXAMPLES AND PRICING

Examples and pricing

An example of three-tier backups for an online shop is in the managed cloud scenario for a growing e-commerce business. Backups are also part of scheduled maintenance and of the managed VPS.

The monthly cost depends on storage used, how long we keep copies and how many systems we back up. The quote comes after the free check-up, with cloud storage separate from management. We reply to requests within one business day, Monday to Friday, 9:00-12:30 and 14:00-20:00 (Italian time).

Frequently asked questions

The most frequent questions about backup and disaster recovery.

Microsoft keeps the service running and protects its data centres. Recovering files or emails deleted by mistake or by an attack has time limits, though. A separate backup covers those cases too.
Usually every night. For business software or shops with many orders we can increase the frequency during the day.
It depends on how much data there is and where it is restored from. The disaster recovery plan reports the times measured in tests on your systems.
As a first copy, yes. On its own, no: fire, theft or ransomware can hit the data and the NAS at the same time. You also need an off-site copy.
Off-site copies go to data centres in the European Union. Provider and country are written in the quote.
Disconnect the affected PCs from the network, do not switch off the server and call us. Before paying or reinstalling we assess what can be recovered from backups.
It depends on storage, retention and the number of systems. After the free check-up you receive a monthly quote.

Free check-up of your backups

Tell us what you back up and where (USB drive, NAS, cloud). In 30 minutes we check with you whether a restore would really work.

  1. Leave your emailEverything else is pre-filled: just tap the areas you care about.
  2. We call you back within one working dayWe book a 30-minute video call, no commitment.
  3. You get a written noteWhat to do, in which order and the likely cost range.

All we need is your email

We write the message from the areas you tap. A person on our team replies.

Check the address: the @ or the domain is missing.

What should we review? Tap one or more areas (optional).

Free and with no commitment. We use your data only to reply: privacy notice.

Thank you , we have received your request.

We will email you within one working day to book the 30 minutes. If it is urgent, message us on WhatsApp.

Prefer to talk right away?

Mon–Fri 9:00–12:30 and 14:00–20:00 (CET).