SCROLL
MICROSOFT 365 BACKUP

Microsoft 365 backup: mail, OneDrive, SharePoint and Teams kept outside Microsoft

Microsoft keeps the service running, but protecting the data is your job. We copy mailboxes, files and chats every day to a separate archive in Europe and test restores before you need them.

Reply within one working day Free initial review Copies in EU data centres
150
Projects in our portfolio
9 years
In business, since 2017
1 day
Reply (working day)
IN SHORT

In short

UreTech sets up and manages Microsoft 365 backup for SMEs and professional firms: Exchange Online mail, OneDrive, SharePoint and Teams are copied every day to an archive outside Microsoft, in European Union data centres. Microsoft keeps deleted items only for a limited time, so a separate backup is the only way to recover data lost months ago, encrypted by ransomware or deleted along with a former employee’s account.

We use widely adopted tools such as Veeam Backup for Microsoft 365, Synology Active Backup for Microsoft 365 or Acronis, chosen on the number of users and where you want the copies kept. The service covers setup, daily job checks, a documented restore test and support with a reply within one working day.

Why Microsoft 365 alone is not enough

The situations we hear about most often.

The recycle bin expires

A deleted email emptied from the bin stays recoverable for 14 days, 30 at most if the admin extended it. Then it is gone.

The former employee

Remove the licence of someone who left and after 30 days the mailbox and OneDrive disappear, along with contracts and client correspondence.

Ransomware syncs too

If a PC is encrypted, OneDrive uploads the encrypted files to the cloud too. Sync is handy and spreads the damage as well.

The lawyer’s request

A dispute asks for correspondence from two years ago. Without a copy kept separately, finding it is often impossible.

What the service includes

One contact, from setup to restore test.

Exchange Online mail

Personal and shared mailboxes and archives, with calendars and contacts. Restore a single email or the whole mailbox.

OneDrive and SharePoint

Files, versions and permissions of SharePoint sites and personal OneDrives.

Teams

Chats, channels and files shared in teams, saved along with the team structure.

Copy in Europe or on site

Archive in an EU data centre or on a NAS at your office, with a second off-site copy.

Ransomware-proof copy

An immutable copy that no account, not even the admin, can delete before it expires.

Checks and tests

Daily job checks, an alert if anything fails and a documented restore test every quarter.

RETENTION

What Microsoft keeps and what a backup recovers

Microsoft 365 has useful retention features, built for yesterday’s mistakes. The model is shared responsibility: Microsoft makes sure the service runs, protecting the content is up to whoever uses it. Since 2024 Microsoft also sells a separate backup service, Microsoft 365 Backup, priced apart from the licences.

SituationMicrosoft 365 aloneWith a separate backup
Email deleted and bin emptiedRecoverable for 14 days, extendable to 30Recoverable for the whole retention you choose, even years
File deleted from SharePoint or OneDriveRecycle bin for 93 daysAny saved version, older ones too
Former employee’s account removedMailbox and OneDrive kept 30 days by defaultData kept even after the licence is removed
OneDrive encrypted by ransomwareRestore OneDrive to a day in the last 30, user by userRestore from a copy ransomware cannot reach
Admin account compromisedThe intruder can delete data and settingsImmutable copy on a system with different credentials

Sources: Microsoft Learn documentation on Exchange Online recoverable items, the SharePoint and OneDrive recycle bin, OneDrive retention after a user is deleted, and Microsoft 365 Backup. Checked on 9/11/2026.

Microsoft Purview retention policies help with legal obligations, but they will not put a site or a mailbox back the way it was last Tuesday. That takes a backup with restore points.

Technology ecosystem

The tools we set up and run

Our partnerships cover websites and e-commerce. Around them sits the rest of the business: ERP, servers, backups and artificial intelligence. For each technology we say exactly what we do: we integrate, design, set up and build.

Level 03We design and run

Infrastructure and virtualisation

Clusters, virtualisation and backups sized on the real workload, with monitoring and updates. We also migrate from VMware to Proxmox, with a cut-over plan and agreed downtime.

Level 04Advice, supply and setup

On-premise servers and storage

We help you choose servers and storage that fit the workload and the budget, supply them and set them up on site, with virtualisation and backups already in place.

TWO-MINUTE CHECK

If it happened today, could you get the data back?

Eight real Microsoft 365 situations. For each one, tell us whether you would recover everything today. The ring shows how well you are covered and below you see what to fix first.

MailLeaversSharePointRansomwareAdminTeamsTestsWhere
0/8situations covered

Answer the first situation to light up the ring.

  1. An email from 60 days ago An email deleted and emptied from the bin two months ago: can you get it back?
  2. Former employee accounts If you remove a leaver’s licence, are their mailbox and OneDrive still available after 30 days?
  3. Deleted SharePoint site A SharePoint site deleted four months ago: can you restore it with permissions and versions?
  4. Encrypted OneDrive An encrypted PC syncs encrypted files to OneDrive: can you go back to good files for every user?
  5. Stolen admin account If someone gets in with the admin account, can they delete the copies too?
  6. Teams chats and channels Are Teams chats, channels and shared files included in the backup?
  7. Restore test In the last three months, has anyone actually tried restoring a mailbox or a site?
  8. Copy in Europe Do you know where your data copies are and that they stay in the European Union?

Fix these first

  1. An email from 60 days ago. Without a backup, deleted mail is recoverable for 14 days, 30 at most. With a backup you recover it for the whole retention you choose.
  2. Former employee accounts. Mailbox and OneDrive must be saved before the licence is freed: with a backup they stay available afterwards.
  3. Deleted SharePoint site. The SharePoint recycle bin lasts 93 days. A separate backup keeps sites, versions and permissions for longer.
  4. Encrypted OneDrive. You need a copy outside Microsoft 365, out of reach of sync, with daily restore points.
  5. Stolen admin account. Copies belong on a system with different credentials and in immutable form, which no tenant account can delete.
  6. Teams chats and channels. The backup must include teams: structure, channels, chats and the files Teams keeps in SharePoint.
  7. Restore test. A restore test every quarter, with a report: the only way to know the backup works.
  8. Copy in Europe. Archive in an EU data centre or on a NAS at your office, with a second off-site copy.

Microsoft 365 retention periods as documented on Microsoft Learn, checked on 9/11/2026: they can change with your tenant’s licences and settings.

REPORTING

What you get every quarter

A short report with job results, space used, users added or removed and the quarter’s restore test: what we restored, how long it took and the outcome. When an employee leaves, their data stays in the backup for the agreed period and the licence can be freed straight away.

The archive credentials are separate from Microsoft 365: even if someone gets into the tenant with the admin account, they cannot delete the copies.

How we set up the backup

Five steps, without stopping your mail.

1

Tenant review

Users, shared mailboxes, SharePoint sites, teams and how much data there is.

2

Retention plan

How long to keep copies, where, and who can restore. All in writing.

3

Setup

An app registered in Microsoft Entra with only the permissions needed, nightly jobs and an immutable copy.

4

First restore test

We restore a test mailbox and site and show you the result.

5

Ongoing checks

Job reports, alerts and a restore test every quarter.

TIMING AND COST

Timing and cost

Activation takes a few days: the first full backup depends on the amount of data and can take a night or a few days, while mail and files stay usable. The cost is a monthly fee per user that covers the tool licence, space in an EU data centre and job monitoring. You find it in the quote, with separate items, after the free tenant review.

If you already have a Synology NAS at the office, Active Backup for Microsoft 365 comes with the NAS and the main copy can stay there. In that case we only charge for setup and a second off-site copy.

Who it is for

For companies and firms with 5 to 300 users who work on Microsoft 365 and cannot afford to lose correspondence, contracts or projects. It is especially useful if your clients fall under NIS2 and ask you to prove you have protected copies and restore tests: the quarterly report works for their questionnaires too. If the backup also covers office servers and PCs, we add it to the backup and disaster recovery plan, so you get a single report.

For email signatures we have our own software: ure·signatures puts the same company signature on Outlook desktop, web and mobile, shared mailboxes included, priced per company with a Free plan. How we set it up and what it costs is on our Microsoft 365 email signatures page.

Microsoft 365 backup FAQ

Microsoft replicates data to keep the service running and keeps deleted items for a limited time: 14-30 days for mail, 93 for the SharePoint and OneDrive recycle bin. A separate copy with restore points you choose is not part of standard licences.
It is a monthly fee per user that depends on the tool, the retention and where the copies are kept. You get it in the quote after the free review, with licence, storage and management on separate lines.
In European Union data centres, or on a NAS at your office with a second off-site copy. Data stays encrypted in transit and at rest.
Yes. We save chats, channels, team settings and shared files, which Teams keeps in SharePoint and OneDrive.
Yes: one email, a folder, a file or a whole mailbox, to its original location or a separate folder. Ask us, or do it yourself from a restore portal if you prefer.
Yes. We set up Veeam Backup for Microsoft 365, Synology Active Backup for Microsoft 365 or Acronis, chosen with you on users, data and the infrastructure you already have.
NIS2 asks for business continuity measures, backups included. A backup with protected copies and documented tests is one of the pieces of evidence NIS2 clients ask their suppliers for.

Protect Microsoft 365 starting today

Tell us how many users you have and whether you use SharePoint and Teams. We reply within one working day with the first questions and a date for the tenant review.

  1. Leave your emailEverything else is pre-filled: just tap the areas you care about.
  2. We call you back within one working dayWe book a 30-minute video call, no commitment.
  3. You get a written noteWhat to do, in which order and the likely cost range.

All we need is your email

We write the message from the areas you tap. A person on our team replies.

Check the address: the @ or the domain is missing.

What should we review? Tap one or more areas (optional).

Free and with no commitment. We use your data only to reply: privacy notice.

Thank you , we have received your request.

We will email you within one working day to book the 30 minutes. If it is urgent, message us on WhatsApp.

Prefer to talk right away?

Mon–Fri 9:00–12:30 and 14:00–20:00 (CET).

A process to improve? Free feasibility review.

Request