SCROLL
SAP BUSINESS ONE INTEGRATION

SAP Business One integration: e-commerce, CRM and apps connected

SAP Business One stays at the centre of your data. We connect it to your online store, your sales team’s CRM and your department apps, so orders and price lists move on their own.

Reply within one working day Free quote
150
Projects in our portfolio
9 years
In business, since 2017
1 day
Reply (working day)
IN SHORT

In short

UreTech integrates SAP Business One with online stores such as Shopify, WooCommerce, Magento and PrestaShop, with CRMs such as Salesforce and HubSpot and with custom apps, using SAP’s Service Layer and, where needed, the DI API. We sell no SAP licences: we work alongside the reseller who runs your installation and look after the connection only. We have already built SAP integrations for client companies, which we do not name for confidentiality.

Signs SAP Business One needs connecting

Web orders keyed in by hand

Every online order becomes a sales order in SAP typed by a person, with the delays and mistakes that come with it.

Wrong availability online

The store shows yesterday’s stock and sells items already committed or sold out.

A disconnected CRM

Sales staff work in Salesforce or HubSpot without seeing the orders, deliveries and overdue invoices held in SAP.

Connectors that fall short

The connector you bought covers the basic case but not per-customer price lists, kits or multiple warehouses.

REQUIREMENTS

What you need to integrate SAP Business One with an online store

Before talking about time and price, we check five points that decide how simple the job will be:

  • Version and database. Recent SAP Business One versions offer the Service Layer, the REST interface we prefer to work with. Where it is not available we use the DI API, which needs a service on a Windows server.
  • Technical user. The integration logs into SAP with its own user. Your SAP reseller will tell you which licence type it needs: budget for it from day one.
  • Test environment. A copy of the company database to build and test on, without touching real data.
  • Consistent codes. Item codes, variants, units of measure and price lists must match between SAP and the store. This is often where most of the work is.
  • Who is master of what. Usually SAP for items, prices and stock, the store for orders. We write it in the flow map.

Ready-made connectors exist between SAP Business One and the most common platforms. If one covers your cases we will recommend it; we build custom when you need per-customer price lists, several warehouses, kits, B2B with special terms or a CRM on the same flow.

CRM

CRM and SAP Business One

SAP Business One has basic CRM features. Many companies, though, already use Salesforce or HubSpot for sales and marketing, or need a CRM built around their own process. The work is the same in every case: SAP customer records become CRM customers, orders and invoices appear on the customer card, and a quote accepted in the CRM reaches SAP as a quotation or order, with the right price list already applied.

On SAP S/4HANA we work on integration and extensions only: we connect other software to the APIs the system publishes, in agreement with whoever runs the installation. Implementing S/4HANA stays with its integrator.

If you are still deciding whether SAP Business One is the right ERP, our ERP selection consulting compares three-year costs.

TIME AND COST

Time and cost of a SAP Business One integration

Pricing is built per flow: orders from the store to SAP, stock and prices from SAP to the store, customers and overdue invoices to the CRM, and so on. Each flow has a development and testing cost that you receive in writing after the free review, together with the items that do not depend on us, such as the SAP technical user licence or a connector fee. The quote does not grow by surprise: if a new case emerges during the work, we price it separately before doing it.

On timing, a first flow such as website orders into SAP usually takes a few weeks, including testing with your data. A project with e-commerce, CRM and a customer portal is split into phases, each with its own go-live, so you start removing manual work before everything is finished. After go-live, support follows SAP and platform updates and steps in if a flow stalls.

How we work

Testing on a copy of the database, never on the live system.

1

Free review

Version, database, software to connect, order volumes.

2

Flow map

SAP objects involved, master system per data type, price per flow.

3

Build

Service Layer or DI API, with queues, retries and a log of every step.

4

Testing

Real orders and edge cases on a database copy, with the people who use them daily.

5

Go-live and support

Automatic alerts and checks at every SAP or platform update.

Technology ecosystem

ERPs and CRMs we integrate

Our partnerships cover websites and e-commerce. Around them sits the rest of the business: ERP, servers, backups and artificial intelligence. For each technology we say exactly what we do: we integrate, design, set up and build.

150
projects in our portfolio
2017
working since
1 day
to reply (working day)

SAP Business One integration FAQ

A version with the Service Layer or, failing that, the DI API; a technical user with the licence your SAP reseller specifies; a database copy for testing; matching item codes between SAP and the store.
Yes, through the Shopify API and the SAP Service Layer, with an existing connector or one built for you. The same goes for WooCommerce, Magento and PrestaShop.
Yes. Customers, orders and overdue invoices go from SAP to the CRM, and accepted quotes come back to SAP. Alternatively we build a custom CRM on the same pattern.
Yes, for integrations and extensions through the APIs the system publishes, in agreement with whoever runs the installation. S/4HANA implementation stays with its integrator.
The SAP reseller you already work with, who also handles setup and updates. We build the connection and maintain it in agreement with them.
It depends on the number of flows, the version and any connector. After the free review you get a written price per flow; we also include the technical user licence in the budget.
Yes, we connect your existing EDI channel to SAP, mapping orders and documents to SAP Business One objects, with a log of every exchange.

Let us connect SAP Business One to the rest

Tell us your SAP version and the software to connect. We reply within one working day.

  1. Leave your emailEverything else is pre-filled: just tap the areas you care about.
  2. We call you back within one working dayWe book a 30-minute video call, no commitment.
  3. You get a written noteWhat to do, in which order and the likely cost range.

All we need is your email

We write the message from the areas you tap. A person on our team replies.

Check the address: the @ or the domain is missing.

What should we review? Tap one or more areas (optional).

Free and with no commitment. We use your data only to reply: privacy notice.

Thank you , we have received your request.

We will email you within one working day to book the 30 minutes. If it is urgent, message us on WhatsApp.

Prefer to talk right away?

Mon–Fri 9:00–12:30 and 14:00–20:00 (CET).

A process to improve? Free feasibility review.

Request