We look at network, servers, backups, email and business software with the eyes of people who then have to keep them running. You get a document with what to fix, in what order and at what cost, with no obligation to hire us for the work.
IT consulting is about deciding: what to keep, what to change and in what order. URETECH reviews an SME’s infrastructure, security, Microsoft 365 and business software and delivers a written plan with priorities, risks, timing and indicative costs.
IT support for companies comes afterwards and keeps systems running over time. You can ask us for one, the other or both.
| Item | IT consulting | IT support |
|---|---|---|
| Purpose | Decide what to do and in what order | Keep everything working every day |
| Duration | A project with a start and an end | An ongoing contract |
| What you get | A document with priorities, risks and costs | Helpdesk, maintenance, updates |
| When to ask | Before investing, changing or growing | When you want someone to take care of it |
Many companies ask us for support when what they need first is consulting: without knowing what is there and what is worth changing, a support contract can end up propping up systems that should be replaced.
The moments when an outside view saves money.
The server is over five years old, the disks are noisy and nobody knows what runs on it.
A supplier security questionnaire arrives and you do not know what to answer.
The ERP is no longer enough and every vendor pushes their own product.
The colleague or technician who knew everything leaves, and the passwords go with them.
One sheet per area, with current state and what to do.
Connections, Wi-Fi, firewall, VPN and separate networks for guests and machines.
Physical servers, virtualisation, NAS and what is worth moving to the cloud.
Where copies are, whether they are off site and whether a restore was ever tested.
Licences, admins, two-factor, sharing and mail backup.
Basic measures, updates, access and documents to show customers.
ERP, CRM, website and e-commerce: where data is retyped by hand.
THREE-MINUTE SELF-CHECK
These are the questions we ask in the first consulting meeting. Answer honestly: the ring shows how well you are doing and below you see where to start.
Answer the first question to light up the ring.
Everything is in order: what is left is writing the two-year plan.
Indicative self-check. In the consulting work the same points are checked on your systems, with a final document of priorities and costs.
A written document, in English or Italian, usually 15 to 30 pages, with:
A typical page of the report, with made-up data for a 25-workstation SME:
| Action | Risk if not done | When | Indicative cost |
|---|---|---|---|
| Off-site, protected data copy | Data lost to ransomware | Now | Low, monthly fee |
| Two-factor on email and admin accounts | Stolen accounts, email fraud | Now | Almost nil, already in the licences |
| Replacing the seven-year-old server | ERP and shared files down | Within six months | Medium, hardware and migration |
| Linking e-commerce and ERP | Orders retyped, stock errors | Within two years | Medium, integration project |
We present it in a meeting and answer questions. You can carry out the work with us, with your current provider or with your own staff: the document is yours.
For Italian branches of foreign groups we write the report in English, align it with the group’s IT policies and join calls with head office in EU time zones. Under Legislative Decree 138/2024 many companies fall within NIS2 and ask suppliers how they protect data and systems: the report gives you answers with evidence. For the hands-on part see cybersecurity and NIS2.
Sources: Legislative Decree 138/2024 (Italian transposition of the NIS2 directive) and the National Cybersecurity Agency (ACN). Checked on 10/11/2026.
Four steps, with clear timing.
One hour to understand the company, sites, people and your concerns. Free of charge.
Questionnaire, read-only access to systems and short talks with the people who use them.
Checks on network, servers and backups, on site or remotely as needed.
Written document and presentation meeting, usually within two to four weeks.
We work with companies in Bologna, Milan, Rome and the rest of Italy. Data collection and most checks are done remotely; we arrange a site visit when we need to see the network and server rooms. In the Bologna area we also provide on-site IT support in Bologna.
The cost depends on the number of sites, workstations and systems to review: the fixed-price quote comes after the first meeting. We reply to every request within 24 working hours.
How many sites and workstations you have and what worries you most. We reply within 24 working hours.
We will email you within 24 working hours to book the 30 minutes. If it is urgent, message us on WhatsApp.
Prefer to talk right away?
Mon–Fri 9:00–12:30 and 14:00–20:00 (CET).